At YFSOFT TECH, we value our customers and are committed to providing quality products and services. We understand that circumstances may arise where a refund is required. This policy outlines the conditions under which refunds are granted.
Eligibility for Refunds
- Refund requests must be submitted within 7 days of the original transaction date.
- To be eligible, the product/service must not have been fully utilized, downloaded, or consumed.
- Proof of purchase (such as payment confirmation or receipt) is required.
Non-Refundable Items
- Services that have already been delivered or fully rendered.
- Customized solutions or special service requests completed as per client specifications.
- Any fees charged by payment processors, banks, or third-party platforms.
Refund Process
- All refund requests should be submitted via our official support email: support@yfsofttech.com.
- Once a request is received, it will be reviewed within 5–7 business days.
- Approved refunds will be processed back to the original method of payment. The timeline for funds to reflect may vary depending on your bank or payment provider.
Last updated: October 1st, 2025